Privacy Policy

PRIVACY POLICY

This privacy policy aims to give you information on how Vintage lite collects and processes your personal data through your use of www.vintagelite.co.uk, including any data you may provide through www.vintagelite.co.uk when you sign up to our newsletter, purchase a product, or take part in any competition we may run.

Vintage lite is not intended for children and we do not knowingly collect data relating to children.

It is important that you read this privacy policy together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy policy supplements the other policies and is not intended to override them.

WHAT WE COLLECT

We may collect the following information:

• Name
• Contact information including email address
• Demographic information such as postcode, preferences and interests
• other information relevant to customer surveys and/or offers

 

COOKIES

Cookies are files used by your internet browser to hold some data on your PC’s hard disk. The cookies from our website can only be decrypted by our web server. Cookies do not take any system data or take any other data from your computer. Nearly all modern retail websites use cookies 

We use cookies to store basic details, such as your postcode, and to tell us you are an existing customer, which means you don’t have to enter some of your information again on our website. Our cookies do not store payment card details. 

It is possible to switch off cookies in your internet options by clicking on Tools in your internet window, then clicking on Internet Options, and finally clicking on Privacy. Then you can block cookies from being downloaded, however, if you block cookies, it may impede your usage of our sites.

Please be aware that our cookies will not contain confidential data, for instance, your address, telephone number or payment card details. We do not pass cookies to any third-party website whatsoever. We also only keep cookies for the duration of your visit to our website, except where you save your login name as referred to above. 

We will NEVER sell your information to any third-party companies for the purposes of marketing. We will only pass details to Third Parties to facilitate the completion of your order. We do not ask for sensitive personal data, for example, information concerning the ethnic origin, religion, criminal activities, sexual orientation, or physical/mental health from visitors.

Anyone below the age of 18 should not use the website without the permission of a parent or legal guardian

WHAT WE DO WITH THE INFORMATION WE GATHER

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

 

E MAIL MARKETING

 

We do not provide your email address to other companies for Marketing purposes.

You can unsubscribe from the marketing emails at any time by clicking the Unsubscribe Link that will appear in every email you receive. If you have difficulty with this link or wish to amend your details, you may notify us using the “contact us” form on our site. Clicking the unsubscribe link normally takes immediate effect, however please allow up to 7 days during which time you may continue to receive emails from us.

 

PROMOTIONAL OFFERS FROM US

We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).

You will receive marketing communications from us if you have requested information from us or purchased goods from us, or if you provided us with your details when you entered a competition or registered for a promotion and, in each case, you have not opted out of receiving that marketing.

HOW LONG WILL WE USE YOUR PERSONAL DATA FOR

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for seven years after they cease being customers for tax purposes. In some circumstances you can ask us to delete your data. In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

 

SECURITY

 We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.